customer data privacy

Analytics 101

Customer Value Management: How Analytics Is Raising the Bar

Every business is striving to install a personalized digital infrastructure. Firms believe it will generate more revenue and enhance the…

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Advanced Analytics

How Speech Analytics Can Upscale the Customer Experience

Customer satisfaction has become one of the top priorities for businesses due to the multitude of options and emerging technology.…

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Data Storage

A Guide to Cope with Data Protection Laws

Since companies mainly deal with customers online in the post-pandemic era, regulators are making stricter data protection laws. Customers can…

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The Market

How to Maneuver Through Data Privacy Rules

Data privacy rules have never been easy to follow. European Union’s Schrems II decision has made data transfer from EU…

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